FAQ
FAQ Help Center
Our products are made from 100% natural and organic ingredients, ensuring purity, health, and authentic flavor in every item.
popular questions
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We offer multiple reliable shipping options to ensure your products reach you safely and quickly. Shipping methods include:
- Standard Delivery (3–7 business days)
- COD (Cash on Delivery) available in select locations
Shipping charges may vary depending on the product size, weight, and delivery location.
Our return policy lasts 7 days from the date of delivery. If you are not satisfied with your purchase, you may return unused and unopened items in their original packaging.
Note: Perishable products like ghee, oils, or other consumables cannot be returned unless they are defective or damaged.
Please contact our support team for assistance with returns.
Free shipping applies only to product delivery.
Return shipping charges are the responsibility of the customer, unless the product was delivered damaged or defective.
We recommend using a trackable shipping service for returns to ensure safe delivery.
Coupon codes can be applied at checkout.
Each coupon has its own terms and conditions (minimum purchase, expiry date, applicable products).
Coupons cannot be combined with other offers unless stated.
Only valid and active coupons will be accepted.
Check our website or newsletter for latest active coupon codes and promotions.
Delivery & discounts
Yes! We regularly offer sales, discounts, and special promotions on our website. Make sure to subscribe to our newsletter or follow us on social media to stay updated on the latest deals.
Currently, we primarily sell online through our website. However, we are always expanding our network of retailers. Please contact us with your location, and we’ll let you know if there is a retailer nearby.
No worries! You can reach out to our customer support team directly via our contact form or email at [email protected], and we’ll be happy to help.
No, we don’t ship internationally! Shipping costs and delivery times vary depending on your location. During checkout, you can select your country to see the shipping options available.
If you still have questions, please contact us via email or our contact form. Our support team is always ready to assist you.
Subscribe to our newsletter, follow us on social media, and check our website regularly. This way, you’ll never miss out on special promotions, discounts, and new product launches.
Once your order is processed, it is shipped via a reliable courier. You will receive a tracking number via email to monitor your package until it arrives.
Delivery times depend on your location. Domestic orders usually take 3–7 business days.